1. Introduction

FeedbackJar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website and application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

Account information (name, email address, password)
Billing information (payment card details, billing address)
Profile information (organization name, preferences)
Content you submit (feedback, feature requests, comments)
Communications with us (support requests, emails)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies
Log files and analytics data

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send administrative information and updates
Respond to your comments, questions, and requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics)
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Objection to processing of your information
Data portability
Withdrawal of consent

To exercise these rights, please contact us at the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@feedbackjar.com
Website: feedbackjar.com