Analytics & feedback

Best Hotjar Alternatives in 2025

Hotjar is a behavior analytics tool known for heatmaps and session recordings, with survey and feedback features added on top. The core product is analytics — the feedback tools are secondary. Teams that primarily want to collect, organize, and act on user feedback often find Hotjar's feedback features limited and disconnected from the rest of their workflow.

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Why teams switch from Hotjar

  • ✕ Feedback is a secondary feature — the core product is heatmaps and recordings
  • ✕ Survey responses and NPS data live in Hotjar, disconnected from your feedback workflow
  • ✕ No embeddable widget for collecting free-text feature requests or bug reports
  • ✕ Starting at $39/month for the survey features specifically is poor value
  • ✕ Better suited for UX analysis than ongoing feedback management

Who this is for

Teams that use Hotjar for analytics but want a dedicated feedback widget to collect feature requests, bug reports, and general feedback without paying for analytics features they don't need.

FeedbackJar vs Hotjar

FeatureFeedbackJar ★Hotjar
Starting price$9/mo$39/mo
Primary use caseFeedback collectionAnalytics + heatmaps
Embeddable widget✓ YesSurvey widget only
Feature requests✓ Yes✗ No
Bug reports✓ Yes✗ Limited
Setup time30 seconds15+ minutes
Free plan7-day trial✓ Limited free plan

Collect user feedback — not just analytics

Install the feedback widget in 30 seconds. Start collecting feedback today.

Frequently Asked Questions